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Any student or employee in the university system aggrieved by a final decision of the president of an institution may apply to the Board’s Office of Legal Affairs (“Legal Affairs”) for a review of the decision, as provided for in the University System of Georgia Board of Regents policy 6.26 . 

Consumer complaints, fraudulent activity related to the University System of Georgia, or suggestions to improve ongoing operations may be reported to the or by calling 1-877-516-3466.

Office of Legal Affairs
Board of Regents of the University System of Georgia
270 Washington Street, SW
Atlanta, Georgia 30334
Tel.: 404-962-3255
Fax: 404-962-3264

Instructions for filing a complaint with our regional accreditor, Southern Association of Colleges and Schools (SACS): 

Complete the Commission’s Complaint Form and send two print copies to the President, Southern Association of Colleges and Schools Commission on Colleges, 1866 Southern Lane, Decatur, GA 30033-4097. To access the Commission’s complaint policy, procedures, and the Complaint Form, refer to the 

Please read the document carefully before submitting a complaint. Note that the complaint policy only addresses significant, documented, alleged non-compliance with the SACSCOC accreditation standards, policies or procedures.

Complainants are expected to have attempted to resolve the issue through the institution’s complaint processes before filing a complaint with SACSCOC. The SACSCOC complaint process is not intended to be used to involve the Commission in disputes between individuals and member institutions or to cause the Commission to interpose itself as a reviewing authority in individual matters; nor does the policy allow the Commission to seek redress on an individual’s behalf.

The primary purpose of the SACSCOC complaint procedure is to acquire valuable information regarding an accredited institution’s possible non-compliance with accreditation standards, policies and procedures rather than to resolve individual disputes. 

Complaints must be tied to specific standard numbers from 

Visit the sa¹ú¼Ê´«Ã½¹ÙÍøÍøÒ³Èë¿Ú Cost & Aid page to contact a sa¹ú¼Ê´«Ã½¹ÙÍøÍøÒ³Èë¿Ú financial aid counselor or to get answers to your tuition, payment, and refund questions. If a federal financial aid problem cannot be satisfactorily resolved by sa¹ú¼Ê´«Ã½¹ÙÍøÍøÒ³Èë¿Ú or the loan servicer, there are federal agencies available to help.

• How to Submit a Complaint to a Federal Agency (PDF)

In accordance with the Title IV Federal Student Aid “Program Integrity Rule” issued by the U.S. Department of Education, the University of North Georgia provides prospective and current students with contact information for filing complaints with the appropriate agency in the state or territory where they reside.

• State Agency Contact List (PDF).